Warranty & Return Policy
Our return policy is as outlined below:
- 1 year warranty to cover any damage from normal wear and tear.
- If you receive a defective product please let us know as we will send out a replacement product immediately.
- We want you to love your Emerson Leather Bags product, but we understand that sometimes you will need to make a return. We are also happy to help with exchanges within our return window.
- If you need to make a return or exchange, please return it to us by mail within 30 days for an exchange or a refund in your original form of payment. There is a $29.99 re-stocking fee per item for returns.
- If you would like to start a return or exchange please contact us at emersonleatherbags@gmail.com with a photo of the product to confirm it is in original condition and please include your order number.
- Your return request must be approved before it is sent back to us. After your return request is approved, we will provide our returns address.
- For returns and exchanges you will be responsible for shipping charges to send the product you received back to us.